At Tihio, your privacy is very important to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit or make a purchase from our website.

1. Information We Collect

When you visit our store, we may collect the following types of information:

• Personal Information: such as your name, email address, shipping address, billing information, and phone number when you place an order or sign up for our newsletter.

• Device Information: including your IP address, browser type, time zone, and cookies installed on your device.

• Usage Information: such as how you interact with our website (pages viewed, time spent, referral sources).

2. How We Use Your Information

We use your information to:

• Process and fulfill your orders.

• Communicate with you regarding your purchase or inquiries.

• Improve our website and customer service experience.

• Send promotional emails or newsletters (only if you opt-in).

• Detect and prevent fraud or other harmful activities.

3. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your data with trusted third-party service providers for purposes like:

• Payment processing (e.g., PayPal, Stripe)

• Shipping and logistics (e.g., courier services)

• Email marketing tools (e.g., Mailchimp, Klaviyo)

These providers only access information necessary to perform their services and are required to maintain confidentiality.

4. Cookies and Tracking

Tihio uses cookies to enhance your browsing experience, analyze site traffic, and show you relevant ads. You can adjust your cookie settings in your browser at any time.

5. Data Security

We implement strong security measures to protect your personal information. However, no method of transmission over the internet is 100% secure. We encourage you to use strong passwords and keep your account information safe.

6. Your Rights

You have the right to:

• Access the personal data we hold about you.

• Request corrections or updates to your information.

• Opt out of marketing communications.

• Request deletion of your personal data (subject to legal obligations).

7. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date at the top.

8. Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact us at:

📧 Email: support@tihio.com
🌐 Website: www.tihio.com